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Need help with an order, tracking, COAs, shipping, bulk orders, or payment confirmation? Contact our support team below.

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Support details

Contact information

Email support support@axiomresearch.shop Best for order help and payment confirmation

WhatsApp +1 (530) 701-9349 Quick support from a USA number

Telegram @axiompeptides Message us directly on Telegram

Discord group Join our community Updates, support, and community questions

Service details

Support & shipping

Response time Usually within 1 business day

Shipping carrier USPS shipping with tracking

Order support Include your order number for faster help

Frequently asked questions

Quick answers

Where can I find COAs?

COAs can be viewed on our COA page here: View COAs. If you need help finding a specific COA, contact support with the product name.

How do I track my order?

Tracking details are sent after your order is fulfilled. If you need a tracking update, contact support with your order number.

How long does shipping take?

Most orders ship through USPS with tracking. Delivery speed depends on the shipping service selected and USPS transit times.

What payment methods do you accept?

We currently accept Venmo, Zelle, same-day bank payment, Cash App, Bitcoin, and credit/debit card payments.

Do you offer bulk orders?

Yes, bulk orders may be available depending on the product and quantity requested. Contact support with the products and quantities you are interested in.

Important

Research use only

All products sold by Axiom Peptides are intended strictly for laboratory, analytical, and in-vitro research use only. Not for human or veterinary consumption.